Privacy Policy

Protecting the privacy of our website visitors is of utmost importance to us. This policy outlines how we handle and safeguard your personal information.

  1. Collection of Personal Information We may collect, store, and use the following types of personal information:

(a) Information about your computer and your use of this website, such as your IP address, URL, geographical location, browser type and version, operating system, referral source, duration of visit, page views, and website navigation.

(b) Information related to any transactions between you and us on this website, including purchases of goods or services, preferences, messages, requests, and search patterns, even if you do not register on our website.

(c) Information provided when registering with us, including but not limited to name, billing and delivery addresses, email address, telephone numbers, credit card details, date of birth, gender, purchasing patterns, and passwords.

(d) Information provided when subscribing to our website services, email notifications, and newsletters, including inquiries, personal information, and preferences.

(e) Any other information you choose to send to us.

(f) Additional information you may provide during order processing, queries, surveys, website improvements, or for receiving special offers.

By accessing and browsing this website, you confirm your consent for us to use the above information, and any other collected during your visit, to contact you or record your visit on behalf of us or our affiliated companies. You acknowledge that you do not consider this a violation of your rights at the time of access or in the future.

When registering for online ordering, please provide the specific information requested to facilitate receiving product offers, information about new products, promotions, etc.

  1. Use of Cookies A cookie is a piece of information sent by a web server to a browser and stored by the browser. It allows the web server to identify and track the browser.

We may use both “session” cookies and “persistent” cookies on the website. Session cookies are used to track your navigation on the website, while persistent cookies enable our website to recognize you and other users upon subsequent visits.

Session cookies are deleted when you close your browser, while persistent cookies remain stored on your computer until deleted or until they reach a specified expiry date.

Our advertisers and payment services providers may also send you cookies. We may display interest-based advertisements on our website, tailored by Divine Extracts to enhance the website and reflect your interests. To determine your interests, we or our web administrator will track your behavior across the web using cookies. You can view, delete, or add interest categories associated with your browser.

Most browsers allow you to reject all cookies, while some enable you to reject only third-party cookies. For example, in Internet Explorer, you can refuse all cookies by accessing “Tools,” “Internet Options,” “Privacy,” and selecting “Block all cookies” using the sliding selector. However, blocking all cookies may negatively impact the usability of many websites, including ours.

  1. Use of Personal Information Personal information submitted to us via this website or collected during browsing will be used for the purposes specified in this privacy policy or on relevant parts of the website.

We may use your personal information to:

(a) Administer the website.

(b) Enhance your browsing experience by personalizing the website.

(c) Enable your use of the website’s services.

(d) Fulfill orders for goods or services purchased via the website.

(e) Send statements, invoices, and collect payments.

(f) Send general (non-marketing) commercial communications.

(g) Send email notifications you have specifically requested.

(h) Send newsletters and marketing communications related to our business or selected third parties, by post or email, if you have agreed to receive them (you can opt-out at any time by emailing

(i) Provide statistical information about our users to carefully selected third parties, without identifying individual users.

(j) Handle inquiries and complaints related to the website.

(k) Perform other necessary uses in the future.

All financial transactions on our website are handled by our payment services provider Please review their payment privacy policy at We will only share information with as necessary for processing payments and addressing related queries or complaints.

  1. Disclosure of Information We may disclose your information to our employees, officers, agents, suppliers, or subcontractors to the extent reasonably necessary for the purposes stated in this privacy policy.

Additionally, we may disclose your personal information:

(a) As required by law.

(b) In connection with legal proceedings or prospective legal proceedings.

(c) To establish, exercise, or defend our legal rights, including providing information to prevent fraud and reduce credit risk.

(d) To a purchaser or prospective purchaser of our business or assets.

(e) To any person who may apply to a court or other competent authority for disclosure of that personal information, if we believe such disclosure is reasonably likely.

Except as stated in this privacy policy, we will not provide your information to third parties.

  1. International Data Transfers The information we collect may be stored, processed, and transferred between countries in which we operate to fulfill the purposes outlined in this privacy policy.

The countries receiving your information may have different data protection laws than those in Europe, the USA, or your country of residence.

Additionally, any personal or other information you submit for publication on the website will be available globally via the internet. We cannot prevent the use or misuse of such information by others.

By using our website and providing your information, you explicitly consent to the transfer of your personal information.

  1. Security of Personal Information We will implement reasonable technical and organizational measures to prevent the loss, misuse, or alteration of your personal information to the best of our ability.

However, please note that data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping your password and user details confidential. We will never ask you for your password unless you are logging in to the website.

  1. Policy Amendments We may update this privacy policy by posting a new version on our website. It is advisable to occasionally review this page to ensure your satisfaction with any changes.

  2. Your Rights You may instruct us not to process your personal information for marketing purposes at any time by emailing

  3. Third-Party Websites Our website may contain links to other websites. We are not responsible for the privacy policies or practices of third-party websites.

  4. Updating Information Please inform us if the personal information we hold about you needs correction or updating.

  5. Children We do not sell products online to children under the age of 16. If you are under 16, please refrain from sharing personal information with us. We do not knowingly collect, request, or maintain information of children under 16, except when parents or adults purchase products on their behalf.

  6. Contact If you have any questions about this privacy policy or how we handle your personal information, please email us at or send a letter to:

Cyrox Natural Extracts (Pvt) Ltd 331, Ambemulla Road Yatiyana, Agalawatta Sri Lanka

  1. Data Protection Statement In addition to our Privacy Notice, Divine Extracts Ayurveda (Pvt) Ltd has implemented a revised data protection approach that provides a unified and simplified legal basis for all databases and applications sharing personal data within and outside Divine Extracts Ayurveda (Pvt) Ltd.

Last updated: June 2023